16: BI Awareness and Adoption Tactics that Work with Lestor Meadows of Kimberly-Clark

Discover how to create a self-sustaining BI Awareness and Adoption program for your organization

Welcome to another exciting episode of Analytics on Fire! This week’s topic comes from one of our customers, Kimberly-Clark. Lestor Meadows, Senior Manager of Global BI Delivery for Kimberly-Clark’s Enterprise Data Management and Analytics team, discusses how he took his highly successful Awareness and Adoption program from being a regional to a global phenomenon within the company.

Tune in as Lestor delves into how he created a self-sustaining BI awareness program that helps Kimberly-Clark increase their adoption.  He divulges the exact details of how Kimberly-Clark was able to achieve such a great feat. He generously shares the types of media that he used to create buzz, his must-dos for BI user adoption success, as well as everything he learned along the way.

If you’re struggling with your BI user adoption or trying to create a plan for approaching awareness and user adoption together, this episode is for you. So turn up the volume and listen in, because you don’t want to miss this well-overdue episode!

In This Episode, You’ll Learn:

  • How Lestor created a self-sustaining program that helps Kimberly-Clark increase their adoption.
  • How the BI Awareness and Adoption program at Kimberly-Clark became a global phenomenon.
  • [08:25] – Lestor explains what a true BI Awareness and Adoption Program is all about.
  • [09:00] – Lestor deep dives into the key facets of BI awareness and the exact tools he used.
  • [10:22] – Lestor discusses why he created a ‘BI on BI’ program to track his SAP Business Objects implementation.
  • [13:29] – Lestor explains how their ‘BI on BI’ program was able to track the usage of 80% of the tools at Kimberly-Clark!
  • [14:30] –  Key Quote: “We could prove [BI] adoption through the BI on BI stats that we had!”
  • [22:15] – Lestor shares an example of how they started with 25 people and grew to 400 [BI] users in Asian Pacific for a signal application!
  • [23:20] –  Key Quote: “We are very passionate about having good [BI] design with technical spec [at Kimberly-Clark].”
  • Lestor emphasizes that “Every [BI] report we build, must tell a story [at Kimberly-Clark].”
  • [29:09] –  Key Quote: “[BI] Awareness and Adoption never sleeps.”
  • And so much more! Enjoy!

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Links and Resources Mentioned in this Episode:

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Meet Mico Yuk

As the founder and CEO of BI Brainz, Mico has been in the Business Intelligence industry for 8 years. Besides leading a team of some of the most brilliant minds in the industry, she continues to share her passion for Analytics through the BI Brainz Academy, blogs, social media and global keynotes and trainings. In her time off, she enjoys being a beach bum and buying red bottom shoes.

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  • Brad Anderson

    Great podcast here, very informative….Enjoyed listening to Lestor speak at 17:17 (What else can we do with analytics!)
    Correlating data and marrying those attributes to provide segways into new insights and business drivers. This is how we obtain an edge on our competitors.
    Thanks AOF great content here