Your right to privacy
Your right to privacy is important to us. We take the security of your information seriously and have policies and processes in place to ensure it remains safe.
This notice describes the way we collect information, how we use it and how we protect it.
Who we are
We are BIB Group BI Brainz.
Our address is: 115 Perimeter Centre Place, #820, Atlanta, GA 30346 (USA)
You can find our website at: BIBrainz.com
Because we are based outside the United Kingdom / European Union, we have appointed The Document Warehouse International Compliance office as our local representative.
The main point of contact for data protection is TDW International Compliance Office and you can contact them by telephone on =44 (0)208 092 4555 or email at: [email protected].
How we comply with data protection regulations
We are committed to safeguarding your personal information and we are legally obliged to use your information in line with all laws concerning the protection of personal information.
Information we hold about you
We collect personal information about you when you enquire about or make use of our services. Personal information we collect, and hold may include:
How we get and use your personal information
Most of the personal information we process is provided to us directly by you. We will only collect, use, hold or disclose personal information where we have a lawful basis to do so. This means information needed to provide you with a product or service, to satisfy legal or regulatory requirements, or where we have your consent.
We may use your information to:
The lawful bases that we rely on for processing your information are:
We may also monitor and keep records of email communications which you send to us and other communications with you in accordance with this policy and our other business interests.
How long we keep your information
We will keep your personal information only for as long as necessary in line with regulatory and legal requirements and will destroy it securely when it is no longer needed. We have a retention schedule that we use to manage the length of time we keep personal data and if you would like to know any specific timescales listed on it, please contact us using the contact details on this form.
How we protect your information
The security of your information is important to us. We protect your information by maintaining physical, electronic, and procedural safeguards in relation to the collection, storage, and disclosure of personal data to prevent unauthorised access, accidental loss, disclosure, or destruction.
Your information is securely stored in the USA.
No data transmission over the internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of our sites. However, we use our reasonable endeavours to protect the security of your personal information from unauthorised access.
Where we process your information
We may process your information outside the UK or European Union. Where this is the case, we will not transfer your information to other countries outside the EEA unless it is unavoidable to allow us to deliver our products and services. If we do, we take care to ensure the same level of privacy and security as the UK and Europe.
How we share your information
From time to time we may send information to, receive information from, or exchange your personal information with:
We will only share or exchange data with third parties with the protection of a written agreement and the ability to oversee their activities, unless information is required for legal or regulatory reasons.
We may share your information with organisations based outside the UK and / or European Union. Where this is the case, we will only do so provided that organisation complies with local data protection regulations and with the protection of a written agreement.
Where we have relationships with other organisations that process your information on our behalf, we take care to ensure they have high data security standards. We will not allow these organisations to use your personal information for unauthorised purposes.
If the business is reorganised or sold to another organisation, we may transfer any personal information we hold to that organisation.
In the event that a third party may deliver all or part of the service requested by you, whilst the information you provide will be disclosed to them, it will only be used for the administration of the service provided and to maintain management information for business analysis.
How you can manage the information we hold and how we use it
Data protection regulations mean you have rights over how we hold and use the information we hold about you:
You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you within one month.
If you wish to action any of the above, please contact us by:
Please do not include confidential information in e-mails or letters.
You can also complain to the ICO if you are unhappy with how we have used your data.
You can contact them in writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF or call their helpline on 0303 123 1113
Changes to this policy
We regularly review this policy.
Last updated on Nov 2020.