Today’s guest is another day one as he’s been in my community for over a decade and attended my very first Xcelsius training class! Mark Bradley has been in IT for around 30 years and has such a huge amount of knowledge and enthusiasm for the intersection of data, metrics, and leadership, I promise that you are not going to want to miss this amazing data masterclass!
If you are thinking about becoming a CIO (Chief Information Officer) or your company is going through a digital transformation, this data masterclass is for you. Join us as we discuss the ITIL framework, the topic of Mark’s recent book. We also look at how this relates to DITS or digital and IT strategy and the actionable steps you can take to accelerate your digital transformation!
“It's one thing to do a dashboard internally for your department, but when you're building a solution that companies are going to invest money in, and people's careers, you have to make sure your ducks are in a row.” [0:10:37]
Subscribe
Sponsor
This exciting season of AOF is sponsored by our BI Data Storytelling Mastery Accelerator 3-Day Live workshop. Our next workshop on May 18-20, 2020 is now open for registration at a special early bird rate! Consider upgrading to the VIP option for extras including access to our online course. Many BI teams are still struggling to deliver consistent, high-engaging analytics their users love. At the end of three days, you’ll leave with a clear BI delivery action plan. Register today!
3 Knowledge Bombs
- Mark on the importance of mindset - You have to start with mindset as early as possible, so if your aim is to reach the role of CIO, start developing a CIO's mindset today!
- Mark on the evolution of business relationships - Relationships no longer begin and end at the point of sale but can continue as long as you nurture them.
- Mark on measuring metrics - Metrics are the key to measuring everything in your business and being able to tell your business story.
In this episode, you'll learn:
- [07:44] - Mark describes the difference between building internally and outsourcing.
- [13:02] - Mark teaches why you should focus on data quality vs quantity to build dashboards that serve specific needs of an organization.
- [20:32] - The evolution of the ITIL methodology and getting to grips with DITS or digital and IT strategy.
- [25:13] - Specific roles that DITS is most appropriate for: CIOs, aspiring managers, directors, and CTOs.
- [30:42] - How relationships have changed with the subscription model for business.
- [31:37] - Who the ITIL® 4 book is best suited to; size of businesses and types of transformations.
- [33:23] - The obstacles to building a successful and functional digital strategy for a business.
- [35:21] - Steps to take to pursue digital transformation and tackle the implementation of a strategy.
- [39:22] - Benefits of taking the test and getting ITIL certified; a true validation of understanding the material.
- [42:43] - What is needed now to reach the position of leadership that you envisage in the future!
- Right-click here and save-as to download this episode to your computer.
“It isn't the quantity of data, it was the quality of data and the ability to break it down like Lego pieces and then when an executive says, 'I need this', I can quickly build up a dashboard to accommodate and address the need.” [0:13:39]
Links and Resources mentioned in this episode:
- Buy the amazing ITIL® 4: Digital and IT Strategy book today!
- Mark's fav books and resources:
- Read The Phoenix Project and learn all about life of a CIO!
- Check out Moneyball: The Art of Winning an Unfair Game for a reminder of the power of applying a strong concept and approach every day.
- Purchase Implementing Service and Support Process: A Practical Guide on Amazon.
- Visit the Apptio site and see what all the fuss is about!
- Check out Flexera: Website
- Have a look at the Axelos website for more information on the company.
Enjoyed the Show?
- Reviews on iTunes are extremely helpful and greatly appreciated! We read each and every one of them!
- Join the conversation by leaving a comment below!
