AoF 19: How to Stop users from questioning your KPIs with Jonathan Sharr of Middlesex Health

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We kick off season 2 with a true business intelligence success story! Jonathan Sharr is the kind of story that keeps us going! Using our free BIDF KPI Blueprint template, he put all questions around KPI definitions to an end. Since then he went from being an analyst to now Manager of Business Intelligence & Analytics at Middlesex Health. He describes the exact moment as an analyst when he knew something had to change, how he currently moves his team forward, and how you too can use some of his techniques to stop the KPI madness!

"You can't really play stupid and blame your decision support team when things (the numbers) don't look right” - [22:01]



BI Data Storytelling Mastery Accelerator – This season of AOF is sponsored by our BIDS live 3-Day workshop. Many BI teams are still struggling to deliver consistent, high-engaging analytics their users love. At the end of two days, you’ll leave with a clear BI delivery action plan for your BI team.  Join us!

3 Knowledge Bombs

  • Don't let perfect be the enemy of the good.
  • Don't be afraid to just try, things may not click at first, but keep on iterating.
  • Surround yourself with people that inspire you .. attend events!

In this episode, you'll learn:

  • [04:08]  - Jonathan shares how he started in finance
  • [09:14]  - Jonathan shares his unusual journey into BI
  • [09:43] - Key Quote: “I really want to make it my mission to help people analyze and really drive good decisions.”
  • [14:10]  - Jonathan's AHA Moment when he realized something had to change!
  • [19:02]  - After the AHA moment, hear how he got back and takes action!
  • [22:52]  - Jonathan explains how he measures progress
  • [24:30]  - He tells you how he put the BIDF KPI Blueprint into action!
  • [28:51]  - Learn how Jonathan moved from analyst to BI & Analytics manager
  • [35:02]  - Jonathan tell us why it's OK to slow down the BI process and w
  • [38:38]  - How you go about getting buy into the BI Dashboard Formula methodology
  • Right-click here and save-as to download this episode to your computer.

“When you can have a better (BI methodology) process from the beginning can eliminate confusion, and the waste of time and finger-pointing at meetings.” - [40:29]

Jonathan Sharr, Jonathan Sharr, Head of BI of MiddleSex Health Tweet Quote

Links and Resources mentioned in this episode:

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BI Data Storytelling Online Live Accelerator​

3-Day 100% Virtual Workshops with Mico & team! Oct 20-22, 2020 | Feb 16-18, 2021 

Mico Yuk

Mico Yuk

As the Co-founder and CEO of BI Brainz, I've been in the Business Intelligence/Analytics industry since 2009. Trained 10K+ using our methodologies and frameworks! I love our amazing team and community! I share my passion for data to 20,000+ followers via the Analytics on Fire Podcast, our BI Brainz academy, blog, social media, global keynotes, training, and workshops. Our model is simple. We take what is successful for our customers and teach it! I'm a bonafide beach bum on days off!
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Real customers. Real stories. Real success.

Analytics on Fire is your BI masterclass. By learning from people like you, who have done extraordinary things, you will leave excited, inspired and with a plan. You’ll learn about business intelligence, analytics, design, data visualization, data storytelling, artificial intelligence, and much more. Tune in for the latest stories!


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