AoF 32: My top 10 BI User Adoption Hacks (part 2) w/ Mico Yuk

MicoYuk 2_Podcast Artwork (2019)2
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What did you think of my very first solo podcast? If you haven’t listened to it as yet go to, Analytics on Fire – 31: My Top BI User Adoption Hacks (Part 1).

Today, is Part 2, where I wrap up my list of top BI User Adoption hacks to help you be successful. User adoption is the only KPI that BI teams should be focused on for IMO. Enjoy and I’d love to get your feedback!

“Change the perception of who you are, what you do, as a team, by not mentioning the tool you need.” - [05:07]

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3 Knowledge Bombs

  • Mico Yuk on Tools: Be agnostic because things change, but relationships and trust remain.
  • Mico Yuk on Hackathons: The #1 accelerator and kickstarter for a BI initiative.
  • Mico Yuk on Artificial Intelligence (AI): The hottest trend in 2019 is conversational bots.

In this episode, you'll learn:

  • [04:20]  - Top BI User Adoption Hacks (Part 2)
  • [04:24]  - Be Agnostic: Users don’t care about your limitations and BI tools.
  • [04:55]  - Key Quote: Stay far away from discussing, mentioning, or putting out tooling. - Mico Yuk
  • [06:50]  - Don’t Talk about the Tool(s): Refer to it as a report, dashboard, or solution - anything but the tool’s name.
  • [07:24]  - Key Quote: We are less focused on tools and more focused on building the assets and building blocks that will sustain your success. - Mico Yuk
  • [07:55]  - Make Giving Feedback Easy: It’s all about conversational artificial intelligence (AI) because bots are hot.
  • [09:58]  - Pendo.io: New tools with potential for user adoption of products.
  • [10:30]  - Key Quote: You’ve got to get that feedback in real time. Don’t just push-and-pray. - Mico Yuk
  • [10:48]  - Become an internal data influencer: Create and advertise a data library, get mentioned in your company newsletter, get creative and be seen as an evangelist.
  • [12:42]  - Hold BI Hackathon: Must have strategic cases for AI and high stakes of recognition. What’s it in for me?
  • [14:27]  - Key Quote: Running a hackathon is a great accelerator. It’s also a great way to launch your community. - Mico Yuk
  • [15:05]  - Be Consistent: Build trust through your delivery, messaging, and experience.
  • [17:50]  - McDonald’s Mentality: Have an appetite for consistent delivery because people get attached to experiences.
  • [19:17]  - Don’t Reinvent the Wheel: Use a proven process to be consistent, shift to an asset and template mentality, and record everything.
  • Right-click here and save-as to download this episode to your computer.

“People get attached to experiences (not BI tools).” - [18:33]

Links and Resources mentioned in this episode:

  • Listen to other podcasts mentioned:
  • Try out the development software that Mico uses:
  • Read Mico’s favorite books:

Enjoyed the Show?

  • Reviews on iTunes are extremely helpful and greatly appreciated! We read each and every one of them!
  • Join the conversation by leaving a comment below!

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3-Day Intense Workshop with Mico and team! Sept 17-19, 2019 | Atlanta, GA

Mico Yuk

Mico Yuk

As the founder and CEO of BI Brainz, Mico has been in the Business Intelligence industry for 8 years. Besides leading a team of some of the most brilliant minds in the industry, she continues to share her passion for Analytics through the BI Brainz Academy, blogs, social media, global keynotes, training and workshops. In her time off, she enjoys being a beach bum and buying red bottom shoes.
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