Tune in as I recap lessons learned from our latest accelerator class. This is part two in the series of three podcasts, which deep dives into our BI data storytelling framework, where we tackle three parts of storytelling. 1) What You Say, 2) What You Write, and 3) What You Draw.
I dive into some of the biggest mistakes people make when working with users and writing down their requirements, including why so many get confused with the different story parts and how to fix it. Tune in to this amazing BI masterclass!
“Don’t ask ambiguous questions that will give you ambiguous answers, such as, “What is your goal?”
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3 Knowledge Bombs
- Be a master in storytelling - be better at asking the right questions and creating data story parts that are actionable, memorable and visual!
- Tap into emotions and build trust - humans make decisions with their emotions and then use logic to justify it, not the other way around!
- Don't commit an Analytics Crime - Don’t start the conversation with talking about data availability.
In this episode, you'll learn:
- [04:36] - How to become a better master storyteller.
- [13:20] - Changing your questions and process to create an effective data story.
- [14:25] - Biggest mistakes people make when working with users to gather requirements and create an amazing data story.
- [15:08] - Ask story-related, not data related questions so as not to question your user’s authority.
- [16:12] - Create formal, specific questions for your users using our storyboard script.
- [17:48] - How not to kill momentum by avoiding the data availability discussion.
- [20:55] - Role playing to understand the tone spoken to users to have an engaging conversation.
- [25:32] - Embarking on the storyboarding process and why you should focus on the four story parts: 1. Goal 2. KPI 3. Trends/causes 4. Actions.
- [28:38] - Our BI Data Storytelling Mastery storyboard process is gamified for our students.
- [29:48] - Make sure to ask the question “why” seven to nine times to get your answer.
- [37:20] - Tune in next week for Part III: What You Write
- [38:06] - Quick mentions of some exciting changes coming in 2021 for our academy students! YEAA!!
- Right-click here and save-as to download this episode to your computer.
“Understand your tone and ensure you are talking “to” the user and not “at” the user."
Links and Resources mentioned in this episode:
- Connect with me via LinkedIn | Join my private BI Data Storytelling Mastery Facebook
- Take a peek at my other 'knowledge bomb' filled Podcasts:
- AoF 17: Achieving The Ultimate BI Visual Quick Win
- AoF 31: My Top BI User Adoption Hacks (part 1)
- AoF 32: My top 10 BI User Adoption Hacks (part 2)
- AoF 37: Secrets of Building Actionable KPIs
- AoF 41: What to Expect in 2020!
- AoF 45: How much is Bad Analytics Design Costing You?
- AoF 70: BIDS Accelerator Lessons Learned - What you Say
- Download our FREE Actionable KPI Blueprint to gather data requirements
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